Do It Yourself Dumpsters operates the website www.diydumpsterstn.com and provides roll-off dumpster rental services across Middle Tennessee. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or booking a dumpster rental with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you book a dumpster rental, contact us, or use our website, we may collect:

• Contact information: name, phone number, email address, delivery/billing address
• Booking details: dumpster size, rental dates, project type, delivery location
• Payment information: processed securely through our third-party payment processor (we do not store full credit card numbers on our own servers)
• Communications: messages you send us via our contact form, phone, or email
• Website usage data: pages visited, browser type, and general location, collected automatically through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Schedule and fulfill your dumpster rental (delivery, pickup, and billing)
• Communicate with you about your order, including confirmations and reminders
• Respond to questions or support requests
• Improve our website and services
• Send occasional updates about promotions or service areas, if you have opted in (you may unsubscribe at any time)

We do not sell your personal information to third parties.

3. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Remember your preferences and improve site performance
• Understand how visitors use our site (via tools such as Google Analytics)
• Support features like our online booking system and customer review widget

You can disable cookies through your browser settings; however, some parts of the site (such as online booking) may not function properly without them.

4. Third-Party Services

We work with trusted third-party providers to operate our business, including:

• Payment processors, to securely handle online transactions
• Booking/scheduling software, to manage rental reservations
• Review platforms, to display customer testimonials
• Analytics providers, to understand website traffic

These providers only receive the information necessary to perform their services and are not permitted to use your data for their own marketing purposes.

5. How We Protect Your Information

We use industry-standard security measures, including encrypted (SSL/TLS) connections for our website and booking system, to protect your personal and payment information from unauthorized access, loss, or misuse. While no system is 100% secure, we take reasonable steps to safeguard your data.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy — such as completing your rental, maintaining business records, or complying with legal obligations. You may request that we delete your information at any time (see Section 8).

7. Children's Privacy

Our services are intended for adults arranging dumpster rentals for residential, commercial, or construction purposes. We do not knowingly collect personal information from children under 13.

8. Your Choices and Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of promotional emails or texts at any time

To exercise any of these rights, contact us using the information in Section 10.

9. Filing a Complaint

If you believe this site is not following its stated privacy practices, you may contact us directly, or file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).

10. Contact Us

Do It Yourself Dumpsters, DYD LLC
5006 Criddle Drive
Columbia, TN 38401
Phone: (615) 290-2029
Email: chris@diydumpsterstn.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The Effective Date at the top of this page indicates when it was last updated. We encourage you to review this page periodically.